Piccioni guest guide
Everything you need for a seamless stay in Condado, San Juan: Wi-Fi, house rules and our neighbourhood favourites.
The essentials
Settle in and feel at home. Here are the details that matter most.
Check-in and check-out
Check-in starts at 3:00 PM and check-out is by 11:00 AM. Need flexibility? Reach out and we will do our best.
Wi-Fi
Complimentary high-speed Wi-Fi comes with your stay. The network is called Otium WiFi; ask your concierge for the password.
Parking
On-site parking is included. For additional spots, El Parking at Condado on Ashford Avenue is a quick walk and open 24/7.
Pool area
Open daily from 8 AM to 9 PM. Towels are provided poolside. Please use plastic containers only, no glass near the pool.
Terrace
Your morning coffee spot. The shared terrace is open 7 AM to 10 PM, perfect for reading, unwinding or catching a golden-hour sunset.
Visitors
Friends are welcome in common areas between 8 AM and 9 PM.
Your personal concierge
From booking tours and the best restaurants to arranging transportation across the island, we are here for you around the clock.
+1 (787) 689-9985Thoughtfully stocked
We have taken care of the details so you can focus on enjoying Puerto Rico.
- Pool with tanning beds
- Local coffee, tea and snacks
- Stocked kitchen
- In-unit washer
- Smart TV
- Beach towels
- Spa-grade toiletries
- High-speed Wi-Fi
- 24/7 concierge
- Free cancellation
House guidelines
A few simple notes to keep everyone's stay comfortable.
Quiet hours
Please keep noise to a minimum between 10 PM and 8 AM so all guests can rest.
No indoor smoking
Smoking is not permitted indoors. Designated outdoor areas are available.
Security
Please make sure all exterior doors are securely locked at all times.
Pool etiquette
No glass containers near the pool. Return towels after use.
Where to eat and drink
Our curated picks, from morning coffee to late-night dining, within walking distance or a short ride. Distances are from Piccioni.
Mario Pagán
Puerto Rican-influenced fine dining with international flair, known for dishes like lamb alcapurria and tuna tartare on tostones.
Santaella
Modern Puerto Rican cuisine with gourmet tapas in an elegant setting. A Santurce staple at La Placita Marketplace.
Cocina Abierta
Eclectic international fusion with a creative spirit. Also doubles as a culinary school with cooking classes.
Luisa
Outstanding steaks, seafood and paella with a Puerto Rican twist. Intimate, trendy atmosphere.
Sablée
French-inspired bakery and café by Executive Chef Armando Ayala. Exceptional pastries and brunch.
Semilla Kitchen & Bar
Puerto Rican fusion with fresh, creative dishes. A local favourite for brunch and dinner, with regular specials.
Serafina San Juan
Italian favourites in a vibrant setting with creative cocktails, live music and excellent brunch.
Tavola Condado Trattoria
A relaxed Italian trattoria right around the corner. Perfect for a casual yet elegant evening.
Wicked Lily
Beachfront dining with a Peruvian-Puerto Rican blend. Come for the food, stay for the ocean view.
Sobao
All-day diner blending American comfort with Caribbean soul. Hearty breakfasts, fresh-baked goods and local coffee.
Casa Pimentón
Casual Italian spot known for excellent pizzas, pastas and classic appetizers. A neighbourhood staple.
Kasalta
Legendary bakery and deli, a San Juan institution. Pastries, sandwiches and authentic local coffee.
Kāne Rum Bar
Island-inspired cocktails and Puerto Rican flavours with a global twist. An upscale rum bar in the heart of Condado.
Cayo Caribe
Authentic Puerto Rican seafood and hearty plates in a relaxed, no-fuss setting. A local go-to.
Starbucks Condado
Your reliable spot for quick coffee, pastries and Wi-Fi when you need a familiar fix.
Beyond your stay
San Juan has so much to offer. Here are a few starting points from the Otium team.